Privacy Policy

Effective Date: 08/13/2025
Last Updated: 08/13/2025

Southern Jewel Tees (“we,” “our,” “us”) is committed to protecting your privacy and keeping your personal information safe. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping addresses, and payment information.
• Order Information: Products purchased, purchase date, and transaction history.
• Technical Information: IP address, browser type, device information, and cookies to improve your browsing experience.
• Optional Information: Any details you voluntarily provide (e.g., custom T-shirt requests, survey responses).

2. How We Use Your Information

We use your information to:

• Process and ship your orders.
• Communicate with you about your purchases or customer service inquiries.
• Send promotional offers or updates (only if you have opted in).
• Improve our website, products, and customer experience.
• Comply with legal obligations.

3. How We Protect Your Information

We take reasonable precautions to protect your personal data, including:

• Using secure payment processors.
• Encrypting sensitive data.
• Limiting access to personal information to authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your data only with:

• Service Providers: Shipping carriers, payment processors, and marketing platforms needed to fulfill your orders and services.
• Legal Requirements: When required by law, regulation, or legal request.

5. Cookies & Tracking

We use cookies to enhance your shopping experience, such as keeping items in your cart or remembering your preferences. You can disable cookies in your browser settings, but some website features may not work properly.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to your information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise these rights, contact us at:
📧 southernjeweltees@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:
Southern Jewel Tees
📧 southernjeweltees@gmail.com

Commitment Policy

Effective Date: 08/13/2025

At Southern Jewel Tees, we believe every shirt we create tells a story. Our commitment is to deliver high-quality products, exceptional service, and a shopping experience that leaves our customers feeling valued and appreciated.

1. Commitment to Quality

• We use carefully selected fabrics and materials to ensure comfort, durability, and style.
• Every product is inspected before shipping to meet our high-quality standards.
• We strive to continuously improve our designs, prints, and production methods.

2. Commitment to Customers

• We treat every customer with respect, honesty, and appreciation.
• We listen to feedback and use it to make positive changes.
• We aim to respond to customer inquiries within 24–48 hours.

3. Commitment to Ethical Practices

• We work with trusted suppliers who share our values for fair and ethical business practices.
• We are transparent about our pricing, policies, and processes.

4. Commitment to Timely Service

• Orders are processed and shipped as quickly as possible, with updates provided along the way.
• We clearly communicate any delays or issues affecting delivery times.

5. Commitment to Community

• We proudly support local events, charities, and causes that align with our values.
• We aim to spread positivity and connection through our designs and customer relationships.

6. Our Promise to You

When you shop with Southern Jewel Tees, you’re not just buying a T-shirt — you’re joining a family that values quality, trust, and the joy of self-expression. We stand behind every product we sell, and if something isn’t right, we’ll work to make it right.

At Southern Jewel Tees, we believe that the right T-shirt can do more than just complete an outfit — it can tell a story, spark a smile, and spread a little joy.

What started as a small spark of creativity and a love for design has grown into a thriving business, one T-shirt at a time. From cozy, everyday basics to bold, statement-making graphics, each piece we create is made with heart, attention to detail, and a whole lot of Southern charm.

We’re more than just a T-shirt brand — we’re a celebration of comfort, self-expression, and community. Our designs reflect the things we love most: a touch of country, a dash of humor, a bit of sass, and plenty of pride in where we come from.

Every order means the world to us, because behind each package we send is a real person trusting us to deliver something they’ll love to wear. That’s why we promise quality you can feel, designs you can connect with, and customer care that makes you feel like part of the family.

Whether you’re here for a patriotic tee, a seasonal favorite, or something that simply makes you smile, we’re honored you chose to shop small and support Southern Jewel Tees.

We’d love to hear from you! Whether you have a question about a product, need help with an order, or just want to share your feedback, our team is here to help.

📧 Email Us

For general inquiries, order questions, or custom T-shirt requests:
southernjeweltees@email.com

📞 Call or Text Us

Customer Service Hours:
Monday – Friday | 9:00 AM – 6:00 PM CST
Phone: 409-429-8126]

🛍 Order Help

If your question is about an existing order, please include:

• Your order number
• The name and email used to place the order
• A brief description of the issue

We do our best to respond to all inquiries within 24–48 hours.